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Privacy Policy


Commonwealth Catholic Charities (“CCC,” “we,” “us” or “our”) provides the CCC website (“Website”) to you (“You” or “User,” collectively “Users”). This Privacy Policy applies to the collection of personal information by CCC through and any sub-domains thereof (each of which constituting a part of the Website). By using the Website, you acknowledge you have read and understood the terms and conditions of this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Website.

Information Collected

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information that you voluntarily provide (including name, email, address); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Information Collection

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Use of Information Collected

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To process employment applications;

  5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  6. To comply with any applicable laws and regulations.

Collection and Use of Information from Children

In accordance with COPPA, CCC does not knowingly request or solicit personal information from anyone under the age of 13 without prior verifiable parental consent, and so does not intentionally collect personal information from children in violation of COPPA. However, if CCC receives actual knowledge that it has collected such personal information without the requisite and verifiable parental consent, CCC will delete that information from the Website as quickly as is reasonably practical.

Information Storage

From time to time, CCC may be required to disclose personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law, or if CCC reasonably believes that a User has committed unlawful acts or acts may endanger the health or safety of another User or the general public. CCC also reserves the right to report to law enforcement agencies any activities that CCC, in good faith, believe to be unlawful.

CCC may also disclose personal information with third party service providers, agents, or independent contractors who help us maintain our Website and provide other administrative services to us.

If you make a donation, we share your personal information with unaffiliated third parties, such as our payment processor, necessary to fulfill your donation.

Communication with Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Withdraw Consent

You may opt-out of marketing communications by clicking the “unsubscribe” link in email communications or by contacting us using the contact information provided below. We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed.

Additionally, we may send you information regarding our Website and services, such as information about changes to our policies and other notices and disclosures required by law. Generally, Users cannot opt out of these communications, but they will be primarily informational in nature, rather than promotional.

Third Party Links

Our Website contain links to other sites. We are not responsible for the privacy practices or content of such other sites. If you have any questions about how these other sites use your information, you should review their policies and contact them directly.

International Data Transfers

CCC is based in the U.S. If you choose to provide us with personal information, please understand that your personal information may be transferred to the U.S. and we may transfer your personal information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the EU or other regions with laws governing data collection and use that may differ from US law, please note that you are transferring your personal information to the US and other jurisdictions which may not have the same data protection laws as the EU. We put in place appropriate operational, procedural and technical measures in order to ensure the protection of your personal information. You acknowledge you understand that by providing your personal information: (i) your personal information will be used for the uses identified above in accordance with this Privacy Policy; and (ii) your personal information may be transferred to the US and other jurisdictions as indicated above, in accordance with applicable law.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact Us 

If you have any questions, comments, or concerns about our privacy practices or this Privacy Policy, or if you no longer want us to process your data, please contact us at:

Commonwealth Catholic Charities 

1601 Rolling Hills Drive

Richmond, VA 23229


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