Counseling Intake Volunteer


This position is responsible for creating a call log from voicemails for the Intake Specialist, filing paperwork, and completing other administrative tasks for clients and staff of the Counseling Program.

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Listens to Intake Specialist’s voicemails, and creates a detailed log of all incoming calls, so that Specialist can return these calls.
* Ensures that copies of paperwork are available, including intake paperwork for new clients, and copies of the curricula for group clients.
* Files paperwork, including referrals from probation officers, documentation from clinicians for their group and individual clients, and rosters for group and individual clients.
* Prints labels and creates files for new clients.
* Greets new clients at the front desk, and facilitates completion of intake paperwork.
* Reviews client insurance provider participation in a behavioral health plan, and verifies eligibility for new and existing insurance clients.

EDUCATION and/or EXPERIENCE: high school diploma or equivalent, with experience in administrative duties preferred

Commonwealth Catholic Charities

1601 Rolling Hills Drive | Richmond, VA 23229 | 804.285.5900

Locations in  Charlottesville, Newport News, Norfolk, Norton, Petersburg, Richmond, and Roanoke

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Commonwealth Catholic Charities is a 501(c)(3) non-profit organization.

©2019 by Commonwealth Catholic Charities.