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We offer interpretation in over 15 languages.
Commonwealth Catholic Charities’ Interpreter Services strives to ensure that limited English proficient (LEP) individuals have equal access to human and social services. The inability of clinics, businesses, services, and other organizations to communicate adequately with clients, customers, or patients not only puts individuals in danger, but it also puts organizations at risk of liability. CCC provides competent, tested and trained interpreters and translators, significantly lowering such risks, while also increasing the effectiveness of communication. The fees for service are channeled back into the agency to further benefit the minorities of our community by funding our Refugee Resettlement and Immigrant Services programs.
Why You Need Interpreter Services
We live in an increasingly diverse community. The foreign-born,
LEP population (age 5 and older) in Virginia increased by 42.3 percent
between 2000 and 2008. This is an unprecedented growth and many of our
public services are having difficulties keeping up with the need for interpretation.
In a 2009 Immigrant Health Needs Assessment, all immigrant groups reported
feeling that there were inadequate language services available from healthcare
providers.
Our services ensure quality, informed and ethical care.
Individuals’ inability to communicate adequately with health and service
providers can have serious consequences. Using untrained interpreters such
as family members or other “ad hoc” interpreters can be risky and unethical.
Untrained interpreters are prone to additions, substitutions, omissions,
and value judgments. Our interpreters are tested and trained to ensure
they provide accurate, complete, professional and confidential interpretation
and translation.
Our services reduce costs. Many studies have found that
non-English patients are more likely than English-speaking patients to
delay treatment and to access care by the inappropriate means. The inability
to communicate has also resulted in countless lawsuits when medical errors
have been made. Our services will allow providers and service agencies
to offer cost-effective, risk-free care.
LEARN MORE:
Contact your local Interpreter Services Coordinator
Richmond
Phone: 804.545.6292
Fax: 866.202.5021
Email us
Hampton Roads
Phone: (757) 247-3600 ext. 24
Fax: (757) 247-1070
Email us
Roanoke
Phone: (540) 342-7561 ext. 317
Fax: 540-344-7513
Email us
SERVICES:
Interpreting (spoken)
- Medical, Legal, and Community settings
- One hour minimum rate
- 48-hour notice requested.
Translating (written)
- Prices are based on length, complexity of material, language, and time frame
Interpreter Training Program
- Intensive, interactive forty-hour course
in professional interpretation.
- Designed for bilingual individuals
- Enhances interpreting skills
- All courses taught in English for mulit-lingual groups
- Students must pass a two-hour language proficiency test before enrolling.
- For more information or to enroll in the training program, call 804.545.6292 or email us.
RESOURCES:
Training Schedule (pdf file)
Training Manual Table of Contents (pdf file)
Training Registration Form (pdf file)
