The foreign-born, limited English proficient (LEP) population (age 5 and older) in Virginia increased by 42.3 percent between 2000 and 2008. We make sure this growing LEP population has equal access to human and social services.

We offer interpretation in over 15 languages.

Commonwealth Catholic Charities’ Interpreter Services strives to ensure that limited English proficient (LEP) individuals have equal access to human and social services. The inability of clinics, businesses, services, and other organizations to communicate adequately with clients, customers, or patients not only puts individuals in danger, but it also puts organizations at risk of liability. CCC provides competent, tested and trained interpreters and translators, significantly lowering such risks, while also increasing the effectiveness of communication. The fees for service are channeled back into the agency to further benefit the minorities of our community by funding our Refugee Resettlement and Immigrant Services programs.

 


 

Why You Need Interpreter Services

We live in an increasingly diverse community. The foreign-born, LEP population (age 5 and older) in Virginia increased by 42.3 percent between 2000 and 2008. This is an unprecedented growth and many of our public services are having difficulties keeping up with the need for interpretation. In a 2009 Immigrant Health Needs Assessment, all immigrant groups reported feeling that there were inadequate language services available from healthcare providers.

Our services ensure quality, informed and ethical care. Individuals’ inability to communicate adequately with health and service providers can have serious consequences. Using untrained interpreters such as family members or other “ad hoc” interpreters can be risky and unethical. Untrained interpreters are prone to additions, substitutions, omissions, and value judgments. Our interpreters are tested and trained to ensure they provide accurate, complete, professional and confidential interpretation and translation.

Our services reduce costs. Many studies have found that non-English patients are more likely than English-speaking patients to delay treatment and to access care by the inappropriate means. The inability to communicate has also resulted in countless lawsuits when medical errors have been made. Our services will allow providers and service agencies to offer cost-effective, risk-free care.

It’s the law. Title VI of the 1964 Civil Rights Act prohibits discrimination by any program receiving federal funding on the basis of race, color or national origin. The responsibility of providing language access is that of the entity, not that of the LEP individual.

LEARN MORE:

Contact your local Interpreter Services Coordinator

Richmond

Phone: 804.545.6292
Fax: 866.202.5021
Email us

 

Hampton Roads
Phone: (757) 247-3600 ext. 24
Fax: (757) 247-1070
Email us

Roanoke
Phone: (540) 342-7561 ext. 317
Fax: 540-344-7513
Email us

 


 

SERVICES:

Interpreting (spoken)

 

Translating (written)

 

Interpreter Training Program

 


 

RESOURCES:

 

PDF2014 Training Schedule (pdf file)

PDFTraining Manual Table of Contents (pdf file)

PDFTraining Registration Form (pdf file)

 

Get Reader

 

 

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