Commonwealth Catholic Charities’ Interpreter Services strives to ensure that limited English proficient (LEP) individuals have equal access to human and social services. The inability of clinics, businesses, services, and other organizations to communicate adequately with clients, customers, or patients not only puts individuals in danger, but it also puts organizations at risk of liability. CCC provides competent, tested and trained interpreters and translators, significantly lowering such risks, while also increasing the effectiveness of communication. The fees for service are channeled back into the agency to further benefit the minorities of our community by funding our Refugee Resettlement and Immigrant Services programs.
Why You Need Interpreter Services
We live in an increasingly diverse community. The foreign-born,
LEP population (age 5 and older) in Virginia increased by 42.3 percent
between 2000 and 2008. This is an unprecedented growth and many of our
public services are having difficulties keeping up with the need for interpretation.
In a 2009 Immigrant Health Needs Assessment, all immigrant groups reported
feeling that there were inadequate language services available from healthcare
Our services ensure quality, informed and ethical care.
Individuals’ inability to communicate adequately with health and service
providers can have serious consequences. Using untrained interpreters such
as family members or other “ad hoc” interpreters can be risky and unethical.
Untrained interpreters are prone to additions, substitutions, omissions,
and value judgments. Our interpreters are tested and trained to ensure
they provide accurate, complete, professional and confidential interpretation
Our services reduce costs. Many studies have found that
non-English patients are more likely than English-speaking patients to
delay treatment and to access care by the inappropriate means. The inability
to communicate has also resulted in countless lawsuits when medical errors
have been made. Our services will allow providers and service agencies
to offer cost-effective, risk-free care.
Contact your local Interpreter Services Coordinator
Phone: (757) 247-3600 ext. 24
Fax: (757) 247-1070
Phone: (540) 342-7561 ext. 317
Interpreter Training Program
Spring/Summer Training Schedule (pdf file)
Fall Training Schedule (pdf file)
Training Manual Table of Contents (pdf file)Training Registration Form (pdf file)