In 2004, CCC began Homeless Point of Entry to help homeless individuals and families find shelter and related services with one stop. 

CCC offers fast, efficient response by working together with local providers in our community.

Homeless Point of Entry is the starting point for anyone who is homeless and in need of shelter, case management, and related services. This program helps individuals and families facing a housing crisis regain housing stability. Staff works directly with area emergency shelters and permanent housing providers to fill available spaces in greater Richmond. 

When you come to Homeless Point of Entry, it is helpful if you bring documentation of your current or imminent housing crisis (e.g. eviction notice, verification of homelessness), however, these documents are not required for you to start the process of regaining housing stability at Homeless Point of Entry.

What to expect when you come to Homeless Point of Entry:

When an individual or family begins the intake process, they are interviewed by a resource specialist. The interview includes assessment questions to determine if additional services, such as healthcare, mental health services, and substance dependence treatment, are necessary. Individuals and families will also receive short-term case planning involving referral and coordination with other Richmond area agencies.

If you live in one of the counties surrounding Richmond and can not make it to our location, please call us and ask about the availability of our mobile intake unit.

Locations and Hours

511 W. Grace Street

Richmond, VA 23230

Phone: 804.648.4177
Fax: 804.648.4931
Email us


Hours: Monday-Friday: 9 a.m.-5:00 p.m.

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